Note: Product color may slightly vary due to photographic lighting sources or your screen setting. Any imperfections found are not a manufacturing flaw but attributed to the uniqueness and quality of each handmade product.

To avoid any inconvenience for our valued customers, we use standard US and EUR shoe sizes to help you pick the perfect size. Our products are made of faux leather that adjust itself to take the shape of your feet. However if you are still not comfortable with the mentioned measurements, you can write to us at connect@dazzlebysarah.com or WhatsApp us at +92 335 8252245 to customize your favorite design for you. 

We offer exchange in case there is a quality concern or a size issue from company's end. Exchange is only acceptable if the customer notifies of such matter within 3 days of receiving the product. Product exchange will be done without any extra charges if there is a quality concern or a size issue from company's end within 15 working days of complaint registration.

Local Replacement charges will be Rs. 600/- if customer demands a replacement in case of incorrect size ordered.

For International Replacement claim, company's policy might be subject to change as per the scenario put forth by the client.

Dazzle by Sarah holds the responsibility to reject any exchange claim if not met with company policy as mentioned in the paragraph above.

No exchange in size for color or design customized juttis.

Sale articles will not be exchanged for size or color. No Returns or Refunds will be entertained for sale items

Shipping Policy

Payment Terms

We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. We also offer Cash on Delivery in Pakistan. 

For international orders, we offer following payment methods:
1. Credit Card
2. Bank Deposit
3. Western Union/Moneygram

International Shipping charges will be calculated at the time of check-out based on the buyer's location and number of juttis being ordered.

Please note following terms and conditions:
- Custom duties or any sort of taxes applicable on the imported product will be payable by the customer (i.e. the importer).
- No returns/refunds or exchanges will be entertained 
- This offer is not applicable on wholesale orders. Please contact Support Team at +92 335 8252245 for wholesale shipping details.
 

Delivery Terms

We offer Free Shipping and Cash on Delivery in Pakistan. We have deployed the services of Pakistan’s most trusted logistics companies with a wide delivery network for shipment purposes. The order would take around 7-10 working days to reach you depending on your location.

The shipping time for customized and out of stock products would be a bit longer. Dazzle’s team member will contact you and keep you posted on the approximate shipping time once the order is placed.

Outlier Locations

Though we use some of Pakistan’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your goods reach you.